Dear Valued Liberty IMS Customer,

As you may have heard from your Liberty Partner, Hyland Software has acquired Liberty IMS.

Established in 1991 and headquartered near Cleveland, Ohio, Hyland Software is among the largest and fastest growing independent software vendors in the ECM market. Our flagship product, OnBase, is one of the industry’s most comprehensive ECM software suites, frequently cited by industry analysts as a standout product for meeting the transactional content management application needs of both small and large enterprises. More than 7,200 businesses and government agencies worldwide have become operationally more efficient and effective by using OnBase software.

We understand the significant investment that you have made in your ECM solution and the value you place in your relationship with your Liberty Partner. We intend to enable you to continue to leverage both. With the resources of a significantly larger and stronger company, we are now better able to help you and your Liberty Partner keep your system running smoothly and expand it to address the evolving needs of your organization.

The Liberty offices in Costa Mesa, California and Ottawa, Ontario remain open, now as branch offices for Hyland Software. We will also continue to support the LibertyNet product. We are working closely with the Liberty Partner network to avoid any degradation in service or support as we integrate operations and transition people and processes in order to serve you better.

Our company has thrived in this competitive and tumultuous industry due in large part to an unwavering commitment to superior customer service. It is with this approach that we plan to continue to earn your business and your confidence as a trusted and valued vendor.

If you have any questions, please contact your Liberty Partner directly. Or, feel free to call Brenda Kirk, Hyland’s vice president of sales, at brenda.kirk@onbase.com or myself at aj.hyland@onbase.com.

Sincerely,

A.J. Hyland
President & CEO